Privacy Policy

This Privacy Policy describes how Craze Biscuits, a brand of AZCCO Global Ventures Pvt. Ltd. (referred to as "Craze Biscuits", "we", "us" or "our"), collects, uses, shares and protects personal information obtained from visitors to www.crazeproducts.com (the "Website").

By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website. This Policy is an electronic record published in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and rules made thereunder.

1. Information We Collect

Personal Information: We may collect information that identifies you, such as your name, email address, phone number, company name and location — typically when you submit an enquiry or distributor application through our contact forms.

Non-Personal Information: We automatically collect certain technical data such as browser type, device type, pages visited and time spent on the Website. This data is used in aggregate form and does not identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and process distributor or partnership requests
• Improve the functionality and content of our Website
• Send relevant updates about our products or brand, where you have consented
• Comply with applicable legal and regulatory obligations
• Analyse usage patterns to enhance user experience

3. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors and technology partners who assist us in operating the Website (e.g. hosting, analytics), strictly to perform those services on our behalf.
• Legal Requirements: Where required by law, court order or governmental authority.
• Business Transfers: In the event of a merger, acquisition or restructuring, information may be transferred as part of that transaction, subject to equivalent privacy protections.
• Group Companies: With our affiliated entities for the purposes of fraud prevention, account management, and improving products and services.

4. Cookies

Our Website may use cookies and similar technologies to enhance your browsing experience and gather usage analytics. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Website.

5. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

6. Data Retention & Security

We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. We implement appropriate technical and organisational security measures to protect your data from unauthorised access, loss or misuse. Once data is no longer required, it is securely deleted.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. Please note that deletion of certain information may limit your ability to use specific features of the Website. To exercise your rights, contact us at the address below.

8. Children's Privacy

This Website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information through our Website, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised date. We encourage you to review this page periodically.

10. Contact Us

For any questions, concerns or requests related to this Privacy Policy, please contact us:

Craze Biscuits / AZCCO Global Ventures Pvt. Ltd.
B21-B26, KSIDC Industrial Park, Kinalur, Balussery, Kozhikode, Kerala - 673612, India
Email: info@crazeproducts.com
Phone: +91 496 208 1212